These terms are an agreement between you and The Move Media Network LLC ("The Move", "we", "us"), which operates The Move Miami at 566 NW 29th Street, Miami, FL 33127. They apply when you use themovemiami.com, the booking portal at book.themovemiami.com or the studio. By booking, buying or recording with us you accept them. The terms you accept at checkout on the portal (booking, membership, editing) are part of these terms and are recorded with their version and date.
1. Who can book
You must be 18 or older, or book with a parent or guardian's permission. You are responsible for what happens on your account and for keeping your details accurate.
2. Bookings and payment
Sessions are booked on the portal at least 24 hours in advance and paid in full at booking, with credits or by card. The price shown at checkout is the price charged.
Cancellation. Cancel at least 48 hours before your session for a full refund. Inside that window, the payment stays on your account as studio credit.
Rescheduling. Moving a session less than 48 hours before it starts carries a fee of 0.25 credits.
A no-show is charged in full.
3. Using the studio
You have the studio for the time you booked (hours: Monday–Friday 9 AM–7 PM · Saturday 10 AM–7 PM · Sunday closed) and must leave it when your time ends; extra time is charged when available. Take care of the equipment: damage caused during your session may be charged. We are not responsible for personal items. We may end a session without a refund for conduct that is dangerous, unlawful or harms the studio or our team.
4. Memberships (recurring charges)
A membership renews and is charged to your card every month until you cancel. Before you pay you see the price, the credits you receive and how often you are charged.
It has a minimum commitment of 3 months. After that, cancel online from your account at book.themovemiami.com/me or by emailing [email protected], with 15 days' notice before your next charge.
You can pause for up to 3 months, with a monthly fee of $99 while paused. Your credits are frozen during a pause.
When you cancel, any remaining credits expire 30 days later. Partial months are not refunded unless the law requires it.
5. File delivery and retention
We deliver your session's raw files within 24 hours. We keep them for 45 days (90 days when the session includes editing); after that they may be deleted without notice. Downloading and backing them up within that time is your responsibility.
6. Your content and promotional use
What you record is yours. You allow us to store, process and deliver it to you and the people you invite.
You also allow us to use short clips, stills and your show's name to promote the studio, unless you ask us not to by emailing [email protected]. From then on we will make no new use, and we will remove what we published on channels we control.
You are responsible for having the rights to what you record, including your guests' permission, and for your content being lawful.
7. Testimonials
Testimonials on our site are real clients' experiences, in their own words. Every experience is different, and individual results vary.
8. Messages
We email you about your bookings and account. Text messages and WhatsApp are optional and governed by our SMS Terms. Your information is handled under our Privacy Policy.
9. Warranties and liability
The studio and services are provided as they are. We work to prevent technical failures; if a failure on our side prevents your session, we reschedule it or refund what you paid for it.
To the extent the law allows, we are not liable for indirect damages, lost profits or lost data, and our total liability for any claim does not exceed what you paid us in the 3 months before the claim. You agree to indemnify us against third-party claims caused by your content or conduct.
10. Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be resolved in the courts of Miami-Dade County, Florida.
11. Changes
We may update these terms; the current version is the one posted here with its date. Changes do not alter a booking already paid or the terms you accepted when paying for it.
12. Contact
The Move Media Network LLC, 566 NW 29th Street, Miami, FL 33127. Email [email protected] or call (786) 982-8825.
